Shipping policy
Effective Date: July 6, 2026
At ugadget, we strive to get your order to you as quickly and safely as possible. Please review our shipping policy below for full details.
Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with your order details once your order is placed.
Shipping Timeframe
- Standard delivery takes 5-7 business days after dispatch.
- Delivery times may vary depending on your location within Pakistan.
- Remote or rural areas may experience slightly longer delivery times.
Shipping Coverage
We currently ship across Pakistan. We do not offer international shipping at this time.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be available on orders above a certain amount — check our website for current promotions.
Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor your shipment through our courier partner's website.
Delays & Exceptions
- ugadget is not responsible for delays caused by courier services, natural disasters, strikes, or other unforeseen circumstances.
- During peak seasons (e.g., Eid, sale events), delivery times may be slightly longer than usual.
Failed Deliveries
- If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier may attempt redelivery or return the package to us.
- In case of a returned package, the customer will be responsible for re-shipping costs.
Lost or Stolen Packages
If your package is lost in transit, please contact us immediately. We will work with the courier to investigate and resolve the issue as quickly as possible.